Issue report

We are deeply sorry to hear that there has been an issue with the smile jewelry you purchased. We strive to provide the highest quality service, so we kindly ask you to fill out our form where you can detail the issue. (For example, describe the defect, how it occurred, and when the product was purchased...)

We place great emphasis on ensuring every customer is satisfied with our products, and we will do our best to resolve the issue as soon as possible. If you have any questions, please do not hesitate to contact us.

Thank you for notifying us of the issue — we will begin addressing it immediately!

We want to assure you that all information will be treated confidentially, and the report will be recorded immediately. Customer satisfaction is our top priority, so any problems that arise will be addressed as quickly as possible.

You will soon receive an email confirming the registration of your report and the detailed process for sending the product.

If you have any further questions, feel free to reach out to us, and we will look for a solution to the issue as soon as possible.